What You Need to Know
- If you are unable to make your mortgage payment due to a COVID-19 financial hardship, contact your mortgage servicer to delay your payment. Your mortgage servicer is the organization to which you make your monthly mortgage payments.
- If you can't make your mortgage payment, your servicer must offer up to 6 months of delayed or reduced payments, called forbearance. If you request it, they must offer up to an additional 6 months of forbearance, for a total of 12 months.
- Additional information and resources can be found on the CARES Act Forbearance Fact Sheet.
Latest Policy Updates
If you are a homeowner with an FHA-insured mortgage:
- You will not be foreclosed upon or evicted from your home, nor have new foreclosure actions started through
- You can ask your mortgage servicer for an initial forbearance of your mortgage payments through
Watch this video to learn more about CARES Act relief for your FHA-insured mortgage.
Delaying Your Mortgage Payment
1. Confirm You Have an FHA-Insured Mortgage
FHA COVID-19 mortgage relief is for all homeowners with an FHA-insured single family forward or Home Equity Conversion (reverse) mortgage. To check who insures or backs your mortgage, you may:
- Call your mortgage servicer. You can find their contact information on your mortgage statement.
- Review the additional resources on the Consumer Financial Protection Bureau (CFPB) website.
If your mortgage is not FHA-insured, the CARES Act provides mortgage relief for all government-backed mortgages. To find out more, visit CFPB's Coronavirus Resources webpage.
2. Call Your Servicer to Get Help
Your servicer will help you defer or reduce your mortgage payments, called forbearance, on your FHA-insured mortgage. When speaking with your servicer, you should:
- Confirm that you are having a financial hardship due to the COVID-19 National Emergency. You will not be required to provide documentation of this hardship.
- Request a COVID-19 forbearance for your mortgage payments.
- Ask your servicer to confirm the details of your agreement in writing.
You will not be required to pay a “lump sum” for the total missed payments at the end of the forbearance period.
Note: It may take a while to get a mortgage servicer on the phone. They are experiencing a high call volume and may be impacted by the pandemic.
3. Re-start Your Mortgage Payments
As soon as you are able to begin making mortgage payments, contact your mortgage servicer. Your mortgage servicer will work with you on a COVID-19 Standalone Partial Claim. With this solution, your past due amounts are put into a special junior lien to be repaid later.
- You will have to repay any suspended or reduced payments in the future.
- There will not be any extra fees, penalties or interest added to your account. Your regularly scheduled interest will still accrue.
- You will only repay the junior lien when your mortgage ends, which, for most borrowers, is when you sell your home or refinance your mortgage.
- If you don't qualify for a COVID-19 Standalone Partial Claim, your servicer will work with you on other COVID-19 options that can help you keep your home.
If you need support working with your mortgage servicer or understanding your options, we can connect you with a HUD-approved housing counselor. Find a counselor near you on HUD's Housing Counseling webpage.
If you believe your rights under the Fair Housing Act have been violated, we encourage you to contact your regional Fair Housing and Equal Opportunity (FHEO) office using the contact information on the HUD FHEO webpage.